Get started at level up
Please see below on how to get started with your training and Level Up!
We have multiple classes available for a variety of age groups! Please see our timetable page for a full break down of available classes. Click on the individual class pages above to find out more about each class and see which is most suitable for you!
- Step one -
Ensure you have signed up to our digital registration system via this online link - Online Registration
- Step two -
If you are attending the kids (9-15) Parkour Sessions and you are new, please book your child onto the introductory parkour course. You can do this using this link. Once your child has completed the course and gained their white band they will be allowed to then attend the intermediate classes.
- Step three -
Once your child has completed their intro course, pck the sessions that you want to be booked into from our timetable. For example, Kids Parkour Monday. Once you have completed the intro course you can set up your monthly payment via Debit or Credit Card and reserve your child's position on the weekly class suitable for their ability at reception or by emailing us.
- Step three -
For Minis Parkour (aged 6-8) please book onto the next available 4 week session block. You can do so by visiting the Minis Parkour page
- Step four -
Adults classes, please email us to arrange your first class. Class fees are also monthly and this can be set up at reception once you have attended your first class.
terms and conditions
By registering with Level Up Academy and signing up for membership payments you are agreeing to the following
During the sign up process, a member of staff will also book you into your sessions so you will be automatically pre-booked on all applicable sessions. There is no need for you to do anything else to ensure your space is guaranteed.
1 weeks notice is required to cancel monthly fees. Payments for that months sessions are taken at the start of the month however and refunds cannot be given for the remaining sessions if you chose to cancel mid-month.
Payment plans (see reverse) can be set up or changed with our staff in reception or over the phone. If you would like to set up your monthly payment over the phone please email us with a number to call and we will arrange a time to drop you a line and get you set up.
ANY and ALL cancellations MUST be sent to us in writing at firstname.lastname@example.org with the subject heading 'Cancellations' with at least 7 days notice prior to the start of the monthly membership period. Level Up Academy reserves the right not to issue refunds to memberships for cancellations that fall out of this 7 day minimum notice period or that are not notified to us in writing.
Missed sessions are not eligible for refunds pro rata or otherwise. Memberships, as they are at most similar facilities, are designed to make things easier and cheaper for regular members and we cannot implement a system whereby customers are refunded for sessions they do not attend. If you know for example, that you are going to be away for a few weeks on holiday etc, you could always end your membership before the start of that month and start it again when you return.
If we cancel a session for any reason (coach illness/ absence etc) you will be given a refund for the pro rata amount of that session.
If sessions are fully booked by membership then this session will be advertised as full and we would direct people to equivalent sessions elsewhere in the timetable. In some cases, sessions being fully booked means we can add more sessions to our timetable to accommodate. If a session is only half full with memberships, for example, then the rest of our capacity will be allowed in by pay on the door admissions, but we do recommend you get to the session early to avoid disappointment.
Level Up Academy is closed for two weeks annually over the Christmas period. Prices are worked out pro rata and these closure dates do not count as session cancellations for the purposes of refunds.